Outlook not responding error or Outlook freezes Outlook Microsoft Learn

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You must have at least three user accounts on the computer to complete these steps.



Fix Outlook Not Opening After Windows Update

After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.

Outlook known issues in the October 2019 updates



If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. When you start Windows normally, several applications and services start automatically and then run in the background. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. The issues documented in this section have been reported after installing the recent credential loop in Microsoft 365 updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.

Outlook Known issues in December 2024 updates



The person who sent you the invitation will need to remove your permissions and then send a new invitation. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

Outlook Known issues in April 2023 updates





If the check box is cleared, the service or startup program doesn't run when you restart the computer. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook Office 365 Sync Errors Fix profile. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.

Fix Outlook Not Opening After Windows Update

VBScript does not run or you receive malicious code warning when using a custom form for Outlook



If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook.

  • This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10.
  • You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook.
  • Outlook stores certain data, such as email signatures and the spelling checker dictionary, in the AppData folder.
  • If you have a large number of items in any single folder, you may experience performance issues during certain operations.
  • If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account.
  • In the meantime, please use the workarounds suggested for each issue.
  • If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.


Outlook Known issues in May 2024 updates



Or, you can disable any antivirus software add-ins that are installed in Outlook. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer.





User profiles help make sure that your personal preferences are used when you log on to Windows. As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues troubleshoot Outlook synchronizing folders error during certain operations.
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